Welcome to Chillax Inn on Pawnall


Thanks for choosing to stay at Chillax Inn. We are so glad you have decided to book with us, and we want to make sure your stay is worthy of a 5-star review. We love it here and hope you will too. Below is some information about the house in case you have any questions.


2621 Pawnall St

Kissimmee, FL 34747

Windsor Island Resort

Contact Information

Brent & Michelle Ogden 

402-340-5117 Brent

402-340-5118 Michelle



Sovereign Vacation Villas - Property Management Company





Next time book directly with us and save on all those Airbnb and VRBO fees! 

House Rules

We have a few rules which we’d like to let you know about. I know rules are boring, but we’d really appreciate if you could have a quick read.

#1 - Please leave the house just like you found it - The cleaning crew is there to wipe down and sanitize the home. Please clean up any dishes you use or messes you make.

#2 –Trash - There is a small bench dumpster outside the front door. Please put your trash in here every day. All garbage must be in a garbage bag and is picked up daily. Any garbage not fitting in the bench can be taken to the community dumpster. It is located behind the playground near Teascone Blvd and Dinville St.  If trash is left sitting outside the bench, the pesky critters get into it.

#3 - Check Out is 10am - Our cleaners arrive shortly after 10am to clean the property. We can’t stop her, she is a cleaning machine. If you are still there when she arrives, there may be additional charges if she has to leave and come back later.

#4 – Lights - Please turn off all lights when you leave each day, and upon check out.

#5 – Food and Drink - Please no food or drinks on any carpet

#6 – Pool Area - Please use plastic dinnerware when using the patio area. NO glass or breakable items!

#7– Doors and Windows - Please keep all doors and windows shut. The air conditioner can’t keep up against the Florida heat when the doors and windows are open.

#8 – NO Smoking - If you must smoke, please smoke outside and dispose of your butts to keep the place clean and sanitary.

#9 – NO Pets - Some guests are very allergic. We don’t want your pet or your deposit.

#10 – Please do not move furniture or mattresses. Leave the furniture in place.

#11 - Please no shoes on any carpeted areas

#12 - NO trailers, RV's or boats are allowed in the resort.

#13 - The homes occupancy is 12 guests. No more than 12 guests are allowed to stay in the home.

#14 - NO parties - Please be considerate of the home and the neighbors. Keep music and noise to a respectful level.

Self-Serve Home

Our home is a self-serve home. We provide a start of toilet paper, dish soap, laundry soap, paper towels and garbage bags. This will get you started on your stay. Anything additional or extra you need, you must provide. This allows us to keep the price of our home affordable.


Any drivers in your party must have a pass to be used for entry in and out of Windsor Hills. Security is tight so please keep that pass with you when coming and going. Entry goes much smoother when using the pass. A valid Driver’s License is also required.

Entry-door code

The entry code for the home will be sent to you 2 days before arrival. Please keep the code where you can find it so you can come and go easily. The door code will work from 4pm on arrival day until 10am on check out morning.

From the outside, press the Home logo and enter code.
From the inside, turn the thumb turn to lock or unlock.

From the outside, press the Home logo.
From the inside, turn the thumb turn to lock or unlock.
Always check the door when leaving to make sure it is locked.


Only 3 cars are allowed into the resort.  There is no parking allowed on the grass, sidewalk or street. 


Free Wi-Fi is included in your stay.

• Network Name: 2621 Pawnall

• Password: De@th $t@r


We have basic cooking utensils and equipment that you are free to use, but you must clean up prior to checking out.


Laundry is available for your use. Detergent and fabric softener is provided for 1 load.


Iron and ironing board can be found in the garage.

Pack and play and highchair are also available for you to use.

Hairdryers – one is in the master bathrooms.

Towels are provided for bathing and swimming.


To help you enjoy your stay, we have provided you with some board games, feel free to use them but make sure to put all the pieces back in the box when you’re done so nothing gets mixed up or lost.


Televisions are provided in the family room and in all bedrooms. Please do not unplug cords. If you log in to your Netflix, Hulu, Prime or any other accounts, please remember to log out when you leave.

Resort Quiet Time

Quiet time is 10pm to 6am. Please keep the noise level down when using the pool during these hours


The pool is $30 a day for heat and if wanted, is required for the entire stay. Heat is recommended from October to March. It usually takes about 24 hours to heat once it is turned on. If heat is purchased, it will run through the day but must be off for resort quiet time. There is a night light for the pool. It is behind the lamp, on the wall prior to entering the bedroom. There is also a pool alarm. This is for the protection of our youngest guests. Push the button prior to opening the door and the alarm will not sound. There is a button on the wall by the door. One is located outside and inside.

Water Park & Resort Amenities

All the amenities of Windsor Hills resort are available for you to use free of charge. Wrist bands are required prior to entry at the waterpark and pool. A maximum of 14 bands are allowed for your stay. Wrist bands can be picked up at the Welcome Center. See the enclosed map if you are unsure where the Welcome Center is located. Please check out www.welcometowindsorhills.com for hours and more information. Below is a list of the available amenities at Windsor Hills:

• Swimming Pool

• Hot Tub

• Water Park

• Fitness Center

• Tennis, Basketball & Volleyball Courts

• Putting Green

• Playground & Park

• Dog Park

    • Game Room & Arcade

    • Movie Theater

    • DVD Rentals

    • ATM

    • Market Place - shop for basic groceries & pool needs 9 am – 9 pm

    • Market Grill - food served daily 10 am – 5 pm (pickup or delivery)

    If you don’t have your sporting equipment the Welcome Center has

    Some available for guests to use.

    Charcoal grills are also available for guests to use. They are located in the park. Guests are required to provide their own charcoal.

    Market Grill Menu is available at www.welcometowindsorhills.com/menus

    The phone number is (407) 451-3156. You can call or text your order.

    Additional Services Available

    • Grill Rental $75 (1 week minimum)

    • Pool Heat $30 a day and needs 24 hours to warm up in cooler months. Pool Heat is recommended October through March. If you want pool heat for your stay, it is required for the entire time.

    Quick Hints

    I always order the food and supplies we will need on our trip and have them delivered. That way I am not taking valuable vacation time grocery shopping. You can order online and choose the best delivery time that works for you. If you decide to go to the store, Walmart is the closest, but is always terribly busy. If I must go to the store, I go to Target or Publix.

    • Walmart - 2855 N Old Lake Wilson Rd (1 mile)
    • Target - 3200 Rolling Oaks Blvd (3.5 miles)
    • Publix - 14928 E Orange Lake Blvd (3.5 miles)


    Hospital / Clinic

    In case of emergency dial 911.

    • Advent Health Celebration - 400 Celebration Place (407) 303-4000 (5 miles)

    • Osceola Regional Medical Center - 700 W Oak Street (4070 846-2266 (15 miles)

    Urgent Care Clinic

    • Advent Health Centra Care (8am – 8pm) – (407) 465-0846

      8201 W Irlo Bronson Memorial Hwy (3 miles)

    • Paramount Urgent Care (9am - 7pm) - (352) 242-1988

      628 Cagan Crossings Blvd (7.5miles)

    • Buena Vista Urgent Care (8am – 8pm) - (407) 465-1110

      8216 World Center Drive (8 miles)

    Check Out Procedures

    o Check Out time is 10 am sharp. Please leave on time to avoid late check out fees.

    o Wash and put away all dishes.

    o Remove any unused food from the home.

    o Put towels on the floor by the washing machine.

    o Leave all beds unmade and bedding in place.

    o Remove all trash to the bench on front step. Any extra take to resort dumpster. 

    o Double check for personal belongings.

    o Log out of any and all accounts you may have logged into on the television.

    o Make sure all dishes, towels and trash are removed from the lanai and pool area.

    o Turn off all lights and lock the door.