WELCOME TO CHILLAX INN!
Thanks for choosing to stay at Chillax Inn. We are so glad you have decided to book with us. Below is information you will need for your stay. Please read through this and if you have further questions, please let us know. We love our home and hope you will too.
HOME ADDRESS AND DIRECTIONS:
5373 Oakbourne Ave
Davenport, FL 33837
You must go through the main gate at Solterra Resort. Turn east off of Pine Tree Trail onto Solterra Blvd. Follow it around the curve, past the Clubhouse. You will see a sign for Oakbourne Ave., go past this first corner. You will take a left on the second Oakbourne Ave turn. The house is the 4th home on the lefthand side of the road.
Brent & Michelle Ogden
Sovereign Vacation Villas - Property Management Company
All of this information can be found on there and next time you can book directly with us and save on all those Airbnb and VRBO fees!
Our home is a self-serve home. We provide toilet paper, soap and garbage bags to get you started on your stay. Anything additional or extra you need, you must provide. This allows us to keep the price of our home affordable.
Any drivers in your party must have a pass to be used for entry in and out of Solterra Resort. Security is tight so please keep that pass with you when coming and going. Entry goes much smoother when using the pass. A valid Driver’s License is also required for any guest over the age of 18.
The entry code will be sent to you at 4pm on the day of your arrival. Please keep the code where you can find it so you can come and go easily. To unlock the door, enter the code and turn the deadbolt clockwise. When you leave the home, please lock the door by pushing the Schlage button and turn the deadbolt counterclockwise. Always check the door when leaving to make sure it is locked.
Parking is available in front of the home. 2 cars in the garage and 2 in the driveway. There are also marked parking spots on the street. No parking in the grass or on the street unless in marked parking spots. 5 car max allowed. No campers or trailers allowed into the resort.
Free Wi-Fi is included in your stay.
• Network Name: SpectrumSetup-FD
• Password: brightpoodle818
We have cooking utensils and equipment that you are free to use, but you must clean up prior to checking out. Dish soap is NOT provided.
Laundry is available for your use. Detergent and fabric softener is NOT provided.
Iron and ironing board can be found in the laundry room.
Pack and play and highchair are also available for you to use. They are located in the front closet.
Hairdryers are available in the bathrooms.
Towels are provided for bathing and swimming.
Televisions are provided in the family room and in all bedrooms. Push the home button to bring up the aps available. The Spectrum app is first. Please do not unplug cords. If you log in to your Netflix, Hulu, Prime or any other accounts, please remember to log out when you leave.
RESORT QUIET TIME:
Quiet time is 10pm to 6am. Please keep the noise level down especially if using the pool during these hours
The pool is $30 a day for heat. Heat is recommended from October to March. It usually takes about 24 hours to heat once it is turned on. If heat is purchased, it will run through the day but must be off for resort quiet time.
All resort amenities are available for guests to use. Some may require an additional fee.
-Resort Pool with Water Slide
-Spa/hot tub-Pool Side Bar
-Children’s Play Area
-Family-Size Cabanas (additional fee)
-Tennis and Volleyball Courts
We have a few rules which we’d like to let you know about. I know rules are boring, but we’d really appreciate if you could have a quick read.
#1 - Please leave the house just like you found it. Please clean up any dishes you use or messes you make.
#2 –Trash - There is a small bench dumpster outside the front door. Please put your trash in here every day. All garbage must be in a garbage bag and is picked up daily. Any garbage not fitting in the bench can be taken to the community dumpster. If trash is left sitting outside the bench, the pesky critters get into it.
#3 - Check Out is 10am - Our cleaners arrive shortly after 10am to clean the property. We can’t stop her; she is a cleaning machine. If you are still there when she arrives, there may be additional charges if she has to leave and come back later.
#4 – Lights - Please turn off all lights when you leave each day, and upon check out.
#5 – Food and Drink - Please no food or drinks on any carpet or in the beds.
#6 – Pool Area - Please use plastic dinnerware when using the patio area. NO glass or breakable items!
#7– Doors and Windows - Please keep all doors and windows shut. The air conditioner can’t keep up against the Florida heat when the doors and windows are open.
#8 – NO Smoking - If you must smoke, please smoke outside and dispose of your butts properly (NOT on the ground) to keep the place clean and sanitary.
#9 – NO Pets - Some guests are very allergic. We don’t want your pet or your deposit.
#10 – Please do not move furniture or mattresses. Leave the furniture in place.
#11 - Shoes-Please remove shoes on carpeted areas.
#12 - NO trailers, RV's or boats are allowed in the resort.
#13 - The homes occupancy is 10 guests. No more than 10 guests are allowed to stay in the home.
#14 - NO parties - Please be considerate of the home and the neighbors. Keep music and noise to a respectful level.
CHECK OUT PROCEDURES:
o Check Out time is 10 am sharp. Please leave on time to avoid late check out fees.
o Wash and put away all dishes.
o Remove any unused food from the home.
o Put colored towels by the washing machine.
o Leave all beds unmade and bedding in place.
o Remove all trash to the bench on front step. Any extra take to resort dumpster.
o Double check for personal belongings. Many people leave their charging cords.
o Log out of any and all accounts you may have logged into on the television.
o Make sure all dishes, towels and trash are removed from the lanai and pool area.
o Turn off all lights and lock the door.